Last updated: 01/10/2025

Forric Homes (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or contact us.

1. Who We Are

Forric Homes is a UK-based property company. If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: sales@forrichomes.co.uk
Phone: 0191 545 1005

2. The Data We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, phone number, and postal address.

• Communication data: any information you provide when you contact us via our website, email, or phone.

• Website usage data: information collected automatically through cookies and analytics tools (such as IP address, browser type, and pages visited).

• Transactional data: information relating to payments or property transactions, where relevant.

We do not collect any special category (sensitive) personal data unless it is absolutely necessary and with your explicit consent.

3. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide customer support.

• Process and manage property sales, purchases, or rentals.

• Send you relevant updates, offers, or marketing information (if you have opted in).

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Contractual necessity – to fulfil a contract with you or provide pre-contractual information.

• Legitimate interests – to operate our business and provide high-quality service.

• Consent – where you have agreed to receive marketing communications.

• Legal obligation – to meet our legal or regulatory requirements.

5. How We Store and Protect Your Data

Your personal data is stored securely on systems protected by appropriate technical and organisational measures.
We limit access to your personal data to employees and third parties who have a business need to know it.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including any legal or accounting requirements.

6. Sharing Your Data

We may share your data with trusted third parties such as:

• Professional advisers (solicitors, surveyors, or financial services providers).

• IT service providers and website hosts.

• Regulatory or government bodies where required by law.

We will never sell your personal data to third parties.

7. Your Rights Under GDPR

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request erasure of your data (“the right to be forgotten”).

• Object to or restrict processing in certain circumstances.

• Withdraw consent at any time (for marketing or consent-based processing).

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you are concerned about how your data is handled: www.ico.org.uk

To exercise any of your rights, please contact us at sales@forrichomes.co.uk.

8. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how our site is being used.

Cookies are small text files placed on your device that help us provide certain website features and gather anonymous statistical data. Some cookies are essential for the site to function, while others help us enhance performance and user experience.

You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of some parts of our website.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

Forric Homes
Email: sales@forrichomes.co.uk
Phone: 0191 545 1005